Ep 037: Leading with Empathy, Strategies for Fostering Workplace Connections

In this episode of The Work Positive Podcast, host Joey Faucette talks to Chester Elton, the Co-Author of multiple best-selling books, including "The Carrot Principle" and "Anxiety at Work." Chester is also the co-founder of The Culture Works, a global training company that helps organizations create high-performance teams and increase employee engagement.

The conversation begins with Chester discussing the importance of recognizing and addressing anxiety in the workplace. He shares his experience with anxiety and his lessons from it. Chester also talks about the impact of loneliness on employees and the importance of leaders creating a sense of belonging and community.

Joey and Chester then dive into the topic of empathy in leadership. Chester shares examples of some of the most empathetic and compassionate leaders he's studied, including Alan Mulally of Ford Motor Company and Ken Chenault of American Express. They discuss how empathy can be expressed differently, including creating a culture of collaboration and co-creation.

Key takeaways from this episode include:

• Recognizing and addressing anxiety in the workplace is important for employee well-being and performance.
• Loneliness can be a significant issue for employees, and leaders should create a sense of belonging and community.
• Empathy in leadership can be expressed in different ways, including collaboration and co-creation.
• As a leader, it's essential to think about the kind of legacy you want to leave and ask yourself if you're the leader you want to be.

Connect with Chester:

Website: https://thecultureworks.com/

LinkedIn: https://www.linkedin.com/in/chesterelton/

 

Get in touch with Dr. Joey at www.workpositive.today

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